workshops work
Welcome to “workshops work,” the podcast that transforms how professionals engage, inspire, and lead groups. Ranked among the top 5% most popular podcasts globally, it is hosted by Dr Myriam Hadnes, a behavioural economist and facilitation expert. Each episode delves into the techniques and mindsets that make workshops truly impactful.
Join us every week as we sit down with world-renowned facilitators and uncover their secrets to creating psychological safety, fostering collaboration, and sparking innovation. Whether you’re a Facilitator, L&D professional, HR leader, manager, coach or trainer, you’ll find practical tips, inspiring stories, and actionable insights to elevate your group dynamics.
From navigating conflict to unlocking creativity, “workshops work” blends theory with practice, ensuring you walk away with tools you can immediately apply. Dr Myriam Hadnes doesn’t just interview; she facilitates enriching conversations that shift perspectives and deepen understanding.
Subscribe now to change the world, one workshop at a time.
workshops work
281 - Mastering Difficult Conversations: Insights on Effective Leadership with Paul Falcone
As my guest this week will tell you: to avoid a difficult conversation, is to choose the path of least resistance. But when leaders choose the easy way out? Nothing good ever comes from it; only rising frustrations, anxieties, and eventually, resignations.
Luckily for us, Paul Falcone has had every difficult conversation in the book - and he’s written 17 of them! A three-decade career in HR, a stint as a Universal Studios tour guide grappling with grumpy guests, and now a workplace leadership consultant, Paul has learnt to master workplace friction with grace, empathy and a helping of storytelling. The secret? Facilitation, of course!
Find out how to become a more vulnerable, self-aware manager, why we must reframe resistance, and the art of leading with an iron fist and a velvet glove.
Find out about:
- How to approach confrontation with empathy, encouragement and motivation
- Why mindset, skillset and self-care are vital for effective leadership
- How to handle difficult managers through considered, non-violent communication
- The importance of building your front-line leadership muscle
- The ROI of raising your team’s awareness
Don’t miss the next episode: subscribe to the show with your favourite podcast player.
And download the free 1-page summary, so you can always have the key points of this episode to hand.
Links:
Watch the video recording of this episode on YouTube.
Connect to Paul Falcone:
HarperCollins Leadership Author Page
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