workshops work
Welcome to “workshops work,” the podcast that transforms how professionals engage, inspire, and lead groups. Ranked among the top 5% most popular podcasts globally, it is hosted by Dr Myriam Hadnes, a behavioural economist and facilitation expert. Each episode delves into the techniques and mindsets that make workshops truly impactful.
Join us every week as we sit down with world-renowned facilitators and uncover their secrets to creating psychological safety, fostering collaboration, and sparking innovation. Whether you’re a Facilitator, L&D professional, HR leader, manager, coach or trainer, you’ll find practical tips, inspiring stories, and actionable insights to elevate your group dynamics.
From navigating conflict to unlocking creativity, “workshops work” blends theory with practice, ensuring you walk away with tools you can immediately apply. Dr Myriam Hadnes doesn’t just interview; she facilitates enriching conversations that shift perspectives and deepen understanding.
Subscribe now to change the world, one workshop at a time.
workshops work
312 - From Mapping to Meaning: Co-Creation Through Jobs to Be Done with Jim Kalbach
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Facilitation isn’t just about guiding a process—it’s about creating meaning. And in this episode, Jim Kalbach, author of The Jobs To Be Done: Align Your Markets, Organization, and Strategy Around Customer Needs, shares how facilitation and Jobs to Be Done (JTBD) go hand in hand.
We dive into the art of moving from insight to action, exploring how facilitators and leaders can use JTBD to break through assumptions, foster collaboration, and design experiences that truly serve the people they’re meant for.
Jim shares his own journey—from journey mapping to facilitation—revealing how shifting the focus from solutions to human needs changes everything.
Find out about:
- Why facilitation isn’t just about neutrality—it’s about shaping meaningful outcomes
- The power of customer journey maps as tools for conversation and sense-making
- How Jobs to Be Done helps teams focus on real human needs, not just solutions
- Why co-creation leads to better collaboration, alignment, and decision-making
- How to avoid “workshop amnesia” and keep momentum alive after a session
- Practical ways to embed customer-centric thinking into everyday work
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Watch the video recording of this episode on YouTube.
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https://workshops.work/podcast
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