workshops work Podcast
This is a podcast about facilitation: the practice of creating conditions for people to think better together.
Whether you’re leading strategy, navigating change or developing leaders, the quality of your conversations shapes the quality of your decisions.
Hosted by Dr Myriam Hadnes, behavioural economist, facilitator and founder of workshops.work, each episode explores the human dynamics of working together: how psychological safety is built, why some conversations lead to action while others stall, how leaders foster genuine participation, and what behavioural science can teach us about collaboration. Alongside these conversations, Dr Hadnes shares reflections from her own client work, offering practical insights from the realities of designing and facilitating workshops in organisations.
Recognised as the facilitation community’s most-recommended podcast in SessionLab’s State of Facilitation reports from 2024 to 2026, the show has grown into an archive of more than 350 conversations spanning the craft, the inner work, and the unexpected edges of facilitation. Whether you’re a facilitator, leader, consultant or L&D professional, you'll come away with sharper questions and a few ideas worth borrowing.
workshops work Podcast
334 - Before You Call the Lawyer: Reimagining Conflict with Ursula Taylor
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Friday night card game clash, or shareholder dispute – at its core, all conflict is the same.
Ursula Taylor has seen time and time again, from the court room, to the board room, that every conflict is created and perpetuated from unprocessed human emotion.
From litigation attorney, to conflict consultant, she now helps leaders and teams turn conflict into opportunity. By transmuting the infectious, emotionally-charged energy of shame, fear or distrust – softer, more grounded energy can take its place, clearing the path to resolution.
Ursula shares stories from her legal days, and the learnings we can all apply to our daily lives to do conflict better – as leaders, facilitators, and most of all, humans.
Find out about:
- Why Ursula believes conflict isn’t inherently bad, but rather an opportunity
- Conflict learnings from litigation we can apply to facilitation – and life
- Recognising the emotional energies that arise, and re-tuning them into clarity, rational decisions and resolution
- Why the unprocessed emotions of fear, shame and distrust are the true source of conflict
- Why successful transformation doesn’t always require both conflicting parties to agree
Don’t miss the next episode: subscribe to the show with your favourite podcast player.
Links:
Watch the video recording of this episode on YouTube.
Connect to Ursula Taylor:
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👉 Are you looking for the Unprofessionalism podcast? https://unprofessionalism.buzzsprout.com/ 👈
